Ace 465's Terms & Conditions

Ace 465 (hereinafter referred to as "we", "the Platform", or "the Company") is an online gaming and Sports Betting platform serving users in Bangladesh and other designated regions. By accessing our website ace465.bet and any services offered thereunder, you confirm that you have fully read, understood, and agreed to these Terms and Conditions.

These Terms & Conditions form a legally binding agreement between Ace 465 and the user. If you do not agree with any of the terms, please refrain from using our platform. We reserve the right to update these terms at any time without prior notice, though significant changes will be communicated to your registered email address.

While these Terms and Conditions are written in Bengali, the governing legal document exists in English. In the event of any dispute, the English version shall prevail. All services provided by Ace 465 operate under a valid international gaming licence.

To create an account on Ace 465, the following conditions must be met:

• You must be at least 18 years of age.
• You must register from a country or region where online gaming is not prohibited.
• Each person may register only one account. Creating multiple accounts may result in all accounts being suspended and any deposited funds being forfeited.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• You must hold a bank account or mobile banking account in your own name, which will be used for payment verification.

KYC Verification Process

Ace 465 follows a Know Your Customer (KYC) policy. You may be required to verify your identity before submitting a withdrawal request or after reaching a certain transaction threshold. This involves submitting a copy of your national ID, passport, or driving licence.

Withdrawals may be placed on hold until KYC verification is complete. Failure to cooperate with the verification process may result in temporary or permanent account suspension.

Deposit

Deposits at Ace 465 can be made via bKash, Nagad, Rocket, or bank transfer. The minimum deposit amount is ৳500 (five hundred BDT). Deposits are generally instant, though bank transfers may take 1–3 business days.

Deposits must be made using a payment method registered in your own name. Use of third-party payment methods may result in account suspension.

Withdrawal

• The minimum withdrawal amount is ৳1,000 (one thousand BDT).
• The maximum daily withdrawal limit depends on your account's verification level.
• Withdrawal requests are typically processed within 24–72 hours.
• Withdrawals will only be processed to the same payment method used for the deposit.
• Withdrawals may be withheld if KYC verification has not been completed.

Currency & Conversion

All transactions on Ace 465 are processed in Bangladeshi Taka (BDT). For transactions in foreign currencies, applicable exchange rates and potential conversion fees may apply.

Ace 465 regularly offers welcome bonuses, reload bonuses, cashback, and special promotional offers. Each bonus has its own terms and conditions, detailed on the relevant promotion page.

• Welcome Bonus: New members will receive a bonus of a specified percentage on their first deposit. To use this bonus, the applicable wagering requirements must be met.
• Wagering Requirement: Typically ranges from 20x to 40x the bonus amount. Wagering contributions may vary depending on the specific game.
• Validity: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
• Bonus Abuse: Any attempt to claim bonuses through multiple accounts or other fraudulent means will result in account termination and forfeiture of all funds.
• Eligible Games: Some bonuses are only valid for specific games or categories. The bonus page clearly states which games are eligible.

All game outcomes on Ace 465 are determined fairly through RNG (Random Number Generator) technology. Live Casino games are hosted by real-time professional dealers and streamed live via video.

Sports Betting

• If odds change after a bet has been accepted, the bet will stand at the originally agreed odds.
• If a match is cancelled or incomplete, bets will be refunded or voided in accordance with Ace 465's policy.
• If a bet cannot be confirmed during live betting due to an internet disruption, it will be considered void.
• If a suspicious betting pattern is detected, the relevant bet may be suspended pending investigation.

Maximum Win Limit

Maximum win limits may apply to certain games or betting markets. These limits are set in accordance with the game provider's and Ace 465's policies. In specific cases, the maximum payout limit is subject to change.

The following activities are strictly prohibited on Ace 465. Any violation will result in immediate account closure and forfeiture of all balances:

• Creating or operating multiple accounts.
• Registering using a false identity, fraudulent documents, or another person's information.
• Attempting bonus arbitrage or systematic exploitation of bonus offers.
• Attempting to hack, manipulate, or gain unauthorized access to the platform's software.
• Conducting transactions involving money laundering or illegal funds.
• Colluding with other users or participating in match fixing.
• Using automated bots or software to play games or place bets.
• Harassing or threatening any member of the platform's staff.

If Ace 465 detects suspicious activity, an account investigation will be launched immediately and, where required, the relevant law enforcement authorities will be notified.

Ace 465 believes gaming is a form of entertainment, not a source of income. We are committed to the mental and financial well-being of every player and place responsible gaming at the top of our priorities.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: Use the self-exclusion option to take a break from the platform for a set period of time.
• Reality Check: Set session time limits and reminders to take regular breaks.
• Support: If you are experiencing issues related to gaming addiction, please reach out to our support team.

Anyone under the age of 18 is strictly prohibited from creating an account or gaming on Ace 465. If a parent or guardian becomes aware of unauthorized access by a minor, please contact us immediately.

For more details, visit our Responsible Gaming Visit the page.

Ace 465 takes the protection of your personal information seriously. Data collected at the time of registration is used solely for service delivery, identity verification, and compliance with legal obligations.

• Your personal information is never sold to third parties.
• Limited data may be shared with trusted partners involved in payment processing, KYC verification, and technology infrastructure.
• Ace 465 may be legally required to disclose information in response to lawful requests from law enforcement authorities.
• All data stored on our servers is encrypted and secure.

For more details, visit our Privacy Policy Please read the page.

Ace 465 reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:

• Any breach of these Terms & Conditions.
• Evidence of fraudulent activity or suspicious transactions.
• Failure to provide information required for KYC verification.
• Orders from a court or regulatory authority.
• Accounts that have been inactive for an extended period (generally more than 12 months).

Users may also request account closure at any time by contacting support. Any verified balance can be withdrawn before the account is closed.

Ace 465 accepts no liability in the following circumstances:

• Losses resulting from internet disconnection or technical issues.
• Software errors on the part of third-party game providers.
• Losses arising from a user's own negligence or failure to keep login credentials secure.
• Consequences of using the platform in violation of local laws.
• Force majeure events such as natural disasters, war, or government-imposed restrictions.

If a dispute or complaint arises, please contact our customer support team first. Most issues are resolved within 48–72 hours.

1. Step 1: Submit a complaint to our support team via live chat or email.
2. Step 2: The support team will provide an initial response within 48 hours and begin an investigation.
3. Step 3: Complex matters will be escalated to the management level, and a final decision will be communicated within 7 business days.
4. Step 4: If you are not satisfied with the resolution, you have the option to escalate your complaint to our licensing authority.

The legal jurisdiction and procedures applicable to any disputes arising under these terms will be governed by the laws of Ace 465's licensing territory.

If you have any questions or comments regarding these Terms & Conditions, please get in touch with us:

• Email: support@ace465.bet
• Live Chat: Click the chat icon in the bottom-right corner of the website (available 24/7).
• Help Center: Help Center You'll find answers to common questions on the page.

Our customer support team is available 24/7, every day of the week. For a quick resolution to any issue, please use Live Chat.