Ace 465's Privacy Policy

When you create an account or use our services at Ace 465, we collect certain personal information. This Privacy Policy clearly explains what data is collected, why it is collected, and how it is kept secure.

Ace 465 collects information in several ways. It's our responsibility to keep you informed about each method.

Information You Provide Directly

When you register on Ace 465, complete KYC verification, contact our support team, or fill out any form, you provide information directly to us. This information is collected with your consent.

Automatic Data Collection

When you visit ace465.bet, certain information is collected automatically:

• Your IP address and approximate location (city/country level).
• The device, operating system, and browser type you use.
• How long you spent on the site and which pages you visited.
• Login and logout timestamps and session details.
• Cookie and local storage data (detailed in the next section).

Data from Third Parties

During KYC verification, information may be cross-checked with trusted identity verification services. For payment processing, transaction confirmation data may be received from bKash, Nagad, or your bank.

Ace 465 uses your data only for specific, legitimate, and transparent purposes. We never use data beyond the scope for which it was collected.

• Account management: For registration, login, password reset, and account verification.
• Service Delivery: To play games, place bets, and complete deposit and withdrawal transactions.
• KYC & AML Compliance: To meet legal obligations related to anti-money laundering and identity verification.
• Customer Support: To resolve your issues and provide support.
• Security: For fraud detection, account protection, and prevention of suspicious activity.
• Promotional Communications: With your consent, to send you emails or SMS about bonus offers and promotions.
• Service Improvement: To analyze user experience and improve the platform.

Ace 465 never sells your personal data. However, in the limited circumstances below, certain data may be shared with third parties:

• Payment processors: Transaction details are shared with bKash, Nagad, Rocket, and banking partners as needed to process deposits and withdrawals.
• Identity verification services: Limited data is shared with a licensed identity verification provider as part of the KYC process.
• Game Provider: Session data necessary for the operation of third-party games may be shared.
• Law Enforcement Agency: We are legally required to disclose data upon a valid court order or at the request of a regulatory authority.
• Business Succession: In the event of an acquisition or merger involving Ace 465, data may be transferred, but the terms of this policy will remain in effect.

All third-party partners are bound by data processing agreements with Ace 465 and are required to uphold our privacy standards.

Ace 465 uses industry-leading security technology to protect your data. Our security measures are multi-layered and continuously updated.

• AES-256 Encryption: All sensitive data we store is protected with the highest standard of encryption.
• SSL/TLS Connection: All communication between your browser and our servers is encrypted.
• Firewall & DDoS Protection: The platform is protected against unauthorized access and cyberattacks.
• Two-Factor Authentication (2FA): An additional layer of security can be enabled for account login.
• Security Audits: Regular third-party security audits and penetration testing are conducted.
• Restricted Access: Staff are granted access only to the data they need — not all data is accessible to everyone.

Ace 465 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

You can disable or clear cookies at any time through your browser settings. However, disabling essential cookies may cause certain key features of the site to stop working.

Ace 465 is committed to giving you full control over your personal data. Your key rights are outlined below:

Ace 465 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified. The deletion process is governed by our internal policies.

Ace 465's services are intended exclusively for users aged 18 and above. We do not knowingly collect personal information from minors.

We follow responsible gaming guidelines to protect minors online. To learn more, visit our Responsible Gaming Visit the page.

Ace 465 may update this privacy policy from time to time. Updates may be driven by:

• Changes in laws or regulatory requirements.
• Addition of new services or technologies.
• Enhancing security measures.
• Improvements based on user feedback and complaints.

For significant changes, we will send a notification to your registered email and display an alert on the site. The effective date of any update will always be shown at the top of this page. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

For any privacy-related questions, concerns, or complaints, please get in touch with us:

• Email: support@ace465.bet
• Live Chat: Click the chat icon in the bottom-right corner of the site (available 24/7).
• Help Center: Help Center You'll find answers to common questions on this page.

We take privacy complaints seriously. Every complaint is acknowledged within 48 hours and resolved within 30 business days. If you are not satisfied with our resolution, you may escalate the matter to our licensing authority.